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Terms of Service

Last Updated: 4/12/2025

Hi there, we're TicketFight AI ("TicketFight," "we," "our"). We help people fight traffic tickets by generating AI-powered legal documents. These terms (the "Terms") govern your ("you," "your") use of our website and services (the "TicketFight Services").

Attention: Section 18 of these Terms contains an arbitration agreement and class action waiver that apply to claims brought against TicketFight in the United States. Please read that section carefully.

1. Using the TicketFight Services

By accessing the website or using the TicketFight Services you agree to these Terms. If you do not agree to these Terms, please do not use the website or the TicketFight Services. You may only use the TicketFight Services if you are legally authorized to form a binding contract with TicketFight. You may not use the TicketFight Services if you are under the age of majority in your state. You may not use the services if you are under the age of 13.

2. Acceptable Uses and Liquidated Damages

Your use of the TicketFight Services must comply with the following Acceptable Uses (the "Acceptable Uses"):

  • You warrant and represent that any and all information that you provide to us is truthful and accurate.
  • You may only use the TicketFight Services for the purposes described in these Terms and as described on the TicketFight website.
  • You may not impersonate another person when using the TicketFight Services.
  • You may not by any means, technical, manual, or otherwise, harvest, scrape, index or collect information about the users of the TicketFight Services.
  • You may not, by any means, disrupt or attempt to disrupt the operation of the TicketFight Services or the technology used to make the TicketFight Services available.

TicketFight reserves the right to determine, in its sole discretion, your compliance with the Acceptable Uses. In the event that TicketFight concludes you have not complied with the Acceptable Uses, TicketFight has the right, at its sole discretion, to suspend or terminate your use of the TicketFight Services, with or without prior notice. In addition, any violation of the Acceptable Uses in specific or these Terms in general will subject the violator to liquidated damages in the amount of $20,000 per impermissible use.

3. Modifications

We reserve the right to change these Terms at any time. Your continued use of the TicketFight Services indicates your acceptance of the revised Terms. In the event of changes to these terms we will revise the "Last Updated" date listed on these Terms.

4. TicketFight and Legal Services

TicketFight is not a law firm, does not offer legal advice, and does not dispense legal advice. The TicketFight Services are not legal advice and you should not consider them to be legal advice. Any use of TicketFight Services is not intended to, and does not, create an attorney-client privilege between you and TicketFight. Any communication via TicketFight may not be held confidential.

The documents generated by TicketFight are based on publicly available information and general legal principles. They are not tailored to your specific situation and should not be considered a substitute for legal advice from a licensed attorney. We recommend consulting with a qualified attorney before submitting any documents to the court.

5. Document Generation and AI Technology

When you submit your case information to TicketFight, our AI system generates legal documents based on the information you provide. Our system uses various factors including:

  • The type of traffic violation
  • The jurisdiction where the ticket was issued
  • Common legal defenses for similar cases
  • Court requirements and procedures

While we strive to provide accurate and helpful documents, we cannot guarantee the outcome of your case. The effectiveness of the documents may vary depending on your specific circumstances and the court's interpretation.

6. Cancellations and Refunds

You may cancel your case on TicketFight at any time. We offer refunds in accordance with the following terms:

  • For standard traffic infractions, you will receive a full refund if you cancel your case before the documents are generated.
  • Once documents have been generated, no refund will be provided as the service has been completed.
  • If you are not satisfied with the generated documents, please contact us at support@ticketfight.ai and we will work with you to address your concerns.

7. Fees

When you use TicketFight Services, you provide your payment information to us through our secure payment processor, Stripe. The fee for our service is clearly displayed at the time of purchase. This fee allows us to maintain and improve our AI technology, provide customer support, and cover operational costs.

All payments are processed by a third-party payment processor, Stripe. We do not store your complete payment information on our servers.

8. Your Privacy

Personal information you submit to TicketFight is subject to the TicketFight Privacy Policy. We protect information that you provide us consistent with our Privacy Policy but it is not protected by attorney-client privilege or as attorney work product.

9. Software

You may download software as part of your use of the TicketFight Services (the "Software"). So long as you comply with these Terms TicketFight grants to you a limited, non-exclusive, non-transferable, revocable license to use the Software solely to access and use the TicketFight Services. Except to the extent that such limitation is prohibited by law you will not reverse engineer or decompile, attempt to reverse engineer or decompile, or assist anyone to reverse engineer or decompile the Software.

10. Content

While using the TicketFight Services you may interact with third party content. TicketFight is not responsible for and makes no representations or warranties about any third party content including but not limited to content provided by other users of the TicketFight Services.

By using the TicketFight Services you grant and assign to us a perpetual, unlimited, fully sub-licensable, irrevocable, fully-paid, license to perform, display, distribute, copy, prepare derivative works from and otherwise use any content that you provide to TicketFight.

11. Disclaimers

TicketFight provides the Software and the TicketFight Services "as is" and TicketFight makes no warranties of any kind, express or implied, about the Software and the TicketFight Services. TicketFight disclaims all warranties, including warranties of non-infringement and title, merchantability, and fitness for a particular purpose. In addition, TicketFight makes no guarantees or promises regarding uptime, accessibility, or that the TicketFight properties will remain updated, complete, correct or secure.

12. Limitation of Liability

TO THE FULLEST EXTENT UNDER APPLICABLE LAW, IN NO EVENT WILL TICKETFIGHT OR ANY OF ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS, OR ANY OF THEIR RESPECTIVE DIRECTORS, EMPLOYEES AND AGENTS, BE LIABLE FOR ANY SPECIAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF PROFITS OR REVENUES, OR ANY LOSS OF DATA, HOWEVER THEY MAY BE INCURRED, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, ACCESS TO, OR INABILITY TO ACCESS, THE TICKETFIGHT SERVICES OR THE SOFTWARE, INCLUDING BUT NOT LIMITED TO THE OUTCOME OF ANY LEGAL MATTER.

TO THE FULLEST EXTENT UNDER APPLICABLE LAW THE TOTAL LIABILITY OF TICKETFIGHT OR ANY OF ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS, OR ANY OF THEIR RESPECTIVE DIRECTORS, EMPLOYEES AND AGENTS, FOR ANY CLAIM ARISING OUT OF YOUR USE OF THE TICKETFIGHT SERVICES OR THE SOFTWARE WILL BE LIMITED TO THE LESSER OF $100 OR THE TOTAL AMOUNT YOU PAID TO TICKETFIGHT TO USE THE TICKETFIGHT SERVICES AND SOFTWARE DURING THE COURSE OF THE LAST 12 MONTHS PRECEDING THE FILING OF SUCH CLAIM.

13. Indemnity

To the fullest extent under applicable law, you agree to defend, indemnify, and hold TicketFight harmless from and against all claims, liabilities, damages, judgments, awards, losses, costs, expenses and fees (including attorneys' fees) arising out of or relating to your use of the TicketFight Services or your violation of these Terms.

14. Governing Law

These Terms shall be governed by the laws of the State of California.

15. Mandatory Arbitration

In the event that you have a dispute with TicketFight, you and TicketFight agree to mandatory arbitration administered on a confidential basis by JAMS, a nationally recognized arbitration authority, in accordance with the JAMS Streamlined Arbitration Rules and Procedures, and not to sue in court in front of a judge or jury. The arbitrator shall have exclusive authority to resolve all disputes arising out of these Terms. The interpretation and enforcement of this Agreement shall be subject to the Federal Arbitration Act.

You and TicketFight agree that arbitration will be conducted in your individual capacities only and not as a class or representative action. You and TicketFight each waive your respective right to file class action. If any court or arbitrator determines that the waiver set forth in this paragraph is unenforceable then this paragraph shall be deemed void and the parties shall be deemed not to have agreed to arbitrate disputes.

This section does not apply to small claims court actions filed in San Francisco County, California.

16. Venue

To the extent that the terms of Section 15 do not apply the parties agree that any litigation between them shall be filed exclusively in state or federal courts located in San Francisco County, California. The parties expressly consent to exclusive jurisdiction in San Francisco County, California.

17. Entire Agreement

These Terms constitute the entire agreement between you and TicketFight with respect to the subject matter of these Terms. These Terms supersede any previous terms, understanding and agreement between you and TicketFight.

18. Waiver, Severability, and Assignment

TicketFight's failure to enforce any of these Terms does not constitute a waiver of its right to do so. If any of these Terms is found to be unenforceable, the remainder of these Terms will remain in full effect and the unenforceable term will be substituted to reflect your and TicketFight's intent as closely as possible. You may not assign any right under these Terms and any attempt to do so will be void. TicketFight may assign its rights to any subsidiary or affiliate or any successor interest of any business associated with the Services.

19. Contact Information

If you have questions about these Terms, please contact us at legal@ticketfight.ai