Privacy Policy

This Privacy Policy explains how information about you is collected, used and disclosed by TicketFight AI ("TicketFight") in connection with our website located at https://ticketfight.ai and any related TicketFight websites or services that link to this Privacy Policy (collectively the "Site").

Collection of Your Personal Information

TicketFight may collect personally identifiable information, such as your name, email, address and phone number. If you purchase our services, we also collect billing and credit card information through our secure payment processor, Stripe. This information is used to complete the purchase transaction.

Information about your computer hardware and software may be automatically collected by TicketFight. This information can include: your IP address, browser type, device identifiers, domain names, access times and referring website addresses. This information is used for purposes such as the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TicketFight website.

We may also obtain information from other sources and combine that with information we collect through our Site. For example, if you create or log into your account through a social media site, we will have access to certain information from that site, such as your name and account information, in accordance with the authorization procedures determined by such social media site.

Use of Your Personal Information

TicketFight collects and uses your personal information for the following purposes:

• To operate and facilitate your use of the Site and deliver the services you have requested
• To generate and deliver your traffic ticket defense documents
• To process your payments and handle refunds
• To respond to your communications and requests, provide customer service, and contact you about your use of TicketFight
• To inform you of other products or services available from TicketFight
• To conduct research about your opinion of current services or of potential new services
• To monitor and analyze Site usage and trends to improve our services

Sharing of Your Personal Information

TicketFight does not sell your personal information. We may share your information with:

• Payment processors (Stripe) for transaction processing
• Cloud service providers for data storage and processing
• Service providers who assist in our operations
• Legal authorities when required by law

We may also share information about you in aggregated or anonymized form that does not directly identify you.

Security of Your Personal Information

TicketFight takes reasonable measures to protect your personal information from unauthorized access, use or disclosure. We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage and backup procedures

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Export your data in a portable format

Deletion Requests

You may request that we delete your personal information by contacting us at privacy@ticketfight.ai. We may refuse to delete your information if we need it to:

• Complete a transaction or fulfill contractual obligations
• Protect against malicious or illegal activities
• Maintain and improve our systems
• Comply with legal obligations

Changes to This Policy

TicketFight will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Policy to be informed of how TicketFight is protecting your information.

Contact Information

If you have questions about this Privacy Policy, please contact us at privacy@ticketfight.ai